Contact Us

Our Jewellery Experts Are Here to Help

At Black Mango, we believe jewellery is deeply personal, and choosing the right piece should feel effortless and enjoyable. Our dedicated team of experts is here to answer your questions, guide you through the details, and make sure your experience is smooth from start to finish.

We’re available Monday to Friday,

8:00 am – 4:30 pm (AEST, Sydney)


How to Reach Us

 

  • Fill in your details under ‘Contact Us’ and our team will reach out.
  • Email: Write to us anytime at contact@blackmangojewelry.com. We aim to respond within one business day.

  • WhatsApp: Prefer a quick chat? Just click the WhatsApp button on our site to message us directly.

  • AI Assistant: For instant help, meet our digital concierge Diana, and she can answer common questions, guide you with products, and connect you to a human expert if needed.


Ring Size Service

Not sure of your size? We make it simple. Let us know your shipping address, and we’ll send you a complimentary bundle of ring sizers so you can find your perfect fit at home — no guesswork, no stress.


Visit Our Showroom

If you’d like to see our pieces in person, we welcome you to our showroom located in Sydney. Visits are by appointment only, so please book in advance to ensure one of our experts can give you their full attention.

We’re also preparing to welcome you in more cities soon. Brisbane, Seoul, New York, Shanghai, and Osaka will each have Black Mango showrooms in the near future. As each location opens, we’ll share the updates here.